Shop Policy

Upon entry a legal photo ID is REQUIRED.

  • Anyone under the age of 16 will be asked to leave the shop. If proper ID cannot be provided you will be asked to leave. NO EXCEPTIONS.

  • Per the State of Connecticut, persons 16 to 17 years of age are required to have their birth certificate along with a photo ID and a LEGAL parent or Guardian who also must have their own photo ID. The State of Connecticut must recognize said person as the minor’s legal parent/guardian.

  • The minor’s legal parent/guardian must be present for the duration of the tattoo appointment.

  • The consent forms must be fully filled out with accurate information. False information and false documents provided will make you liable for prosecution to the fullest extent of the law.

Appointments can be made over the phone or through email HOWEVER in order for your appointment date to be held we will need a $100 CASH deposit ($103 for Venmo and Cash App with the added fee) and identity verification.

  • If you cannot immediately put in a deposit, you will be allowed a 3-day grace period (if the appointment within the month) and one week (if the appointment is more than a month out). If no deposit is given within that time, then your time slot can be given to someone with a deposit.

  • Appointment times are not held for the grace period until you are told the date that you to bring in your cash deposit by.

  • Deposit refundability is subject to change under Shop Manager or Artist.

We ask that you bring only one person with you to your appointment, any additional people else will be asked to wait in the lobby.

We require at least seven days’ notice if you change your mind from the agreed upon design for your appointment and may require you to come back in for a second consultation. We cannot guarantee that it can be done on your original appointment day and will reschedule you for a day with an adequate amount of time with no extra deposit required if needed.

We require 48-hour notice of cancellation, otherwise the deposit will be forfeited. Cancellations within the required timeframe will have the deposit put towards the rescheduled appointment date or refunded.

  • If you are more than 30 minutes late without any call or email notification you will be considered a no call/no show and your deposit will be forfeited.

  • Any cancellation where the deposit can be refunded but is not picked up within one week will be forfeited to the Artist.

Gift cards for any Artist must be used by the person whose name was written on the recipient line at point of sale. Gift cards that gone through a third party will not be honored, meaning any gift card bought by from someone who is not either the intended Tattoo Artist or Vanaheim Tattoo cannot be used.

Cash payment preferred for appointments. We do NOT take any credit cards, debit cards or PayPal.

  • There is an additional 3% charge added to the total if Cash App or Venmo is used for payment. This applies to deposits as well and is non-refundable.

Tips are CASH ONLY.

We do not have a public restroom.